How do I return an item?

Thank you for shopping at Gourmet Canadiana. If you are not entirely satisfied with your purchase, we're here to help.

Returns
In the event the item you ordered is defective or damaged and you would like a replacement with the same item or a different one of equal price, please return the item to us within 30 days after you received it. To be eligible for a replacement, your original item must be unused and in the same condition that you received it. Your item must be in the original packaging with receipt or proof of purchase. Return shipping charge will be refunded using the original method of payment.

Refunds
In the event you receive the wrong product or your item is defective or damaged and you would like a refund, please return the item to us within 30 days after you received it. To be eligible for a refund, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with receipt or proof of purchase. Purchase price and return shipping charge will be refunded using the original method of payment.

Shipping
To return the item you purchased, please send it to:

Gourmet Canadiana Products Ltd
9291 Shaughnessy Street
Vancouver, BC V6P6P4

We want you to be 100% satisfied with your purchase. If you are unhappy with the quality of the item you received, please let us know by contacting info@gourmetcanadiana.com.